Accessibility

For questions related to accessibility, contact us at accessibility@fieldmuseum.org, 312.665.7695 (phone), or 312.665.7669 (TTY).

We want everyone to have a great time at the museum, so we strive to make our programs, exhibitions, and facilities accessible for everyone by removing barriers, delivering a welcoming and relevant experience, and providing opportunities for meaningful engagement.

Mobility

Field Museum protection services officers and guest relations associates can assist you when you arrive and throughout your visit. 

Learn More About Planning Your Visit

Getting to the Field

Accessible paid parking is available in the adjacent East Museum Lot on a first-come, first-served basis. If this lot is full, additional accessible parking spots may be available in the  Soldier Field Parking garage.

Pace Suburban Bus may offer prearranged paratransit services in your area. Visit Pace’s Chicago ADA Service information website for more information.

Wheelchairs

Wheelchairs are available at no cost on a first-come, first-served basis. They are located at the East Entrance on the ground level and at the coat check near the South Entrance on the main level.

Elevators

There are two elevators that access all three public levels of the museum, located on the east and west sides of the main hall. If you enter through the East Entrance, proceed down the hall to find an elevator on the left near the entrance to Underground Adventure.

Restrooms

Accessible restrooms are available on every level, as well as an all-gender, single-stall restroom on the ground level near the West Entrance. There is also a first aid room on the ground level available for private use. 

Vision

Explore tactile objects and participate in hands-on activities in the Grainger Science Hub.

Special tours are available upon request to visitors who are blind or have low vision. These private, docent-led tours may include verbal description and hands-on opportunities. To request a tour, contact docent manager Mary Ann Bloom at mbloom@fieldmuseum.org or 312.665.7505.

Learning

Guided tours

We offer free guided tours for visitors ages eight and up who have learning, developmental, and intellectual disabilities. Pre-registration is required.

Learn More and Register For a Guided Tour

PlayLab Accessibility Days

Groups of adults with disabilities, including special-education school groups, camps, community organizations, and family support networks, can make private 45-minute reservations for the Crown Family PlayLab on Tuesday mornings. 

Learn More About PlayLab Accessibility Days

Sensory friendly

Field for All app

Our free mobile app helps families and groups—including visitors with autism and disabilities—plan their visit with resources like exhibition previews, customizable schedules, and a sensory-friendly museum map. 

Field for All is a free mobile app. Download the iOS or Android app.

PlayLab Sensory Saturdays

On select Saturday mornings, the PlayLab offers dedicated tactile opportunities and sensory tools to families with visitors who have sensory processing needs. Registration is capped so that attendees can enjoy a crowd-free space.

Learn More About Sensory Saturdays

Additional assistance

Personal care assistants

A paid personal care assistant (PCA) accompanying a visitor with a severe disability receives free admission. Upon request at the ticket counter, the PCA receives the same admission pass that the visitor purchases. If the visitor is a member, the PCA receives free admission but does not count as one of the member’s guests. 

Service animals

We allow trained service animals in all public areas of the museum. For more information, please read our Service Animals Policy.

Other accommodations

We are dedicated to working to accommodate all visitors with disabilities and provide the best possible museum experience. At times, certain alterations may not be possible. The Americans with Disabilities Act does not require the museum to take any action that fundamentally alters the nature of our programs or services, or imposes undue financial or administrative burden. 

If you need an aide, extra service, or a modification to museum policies or procedures, please contact the museum at least 48 hours before your visit.

Grievance procedure

Our staff receive ongoing training and information about interacting with visitors with disabilities, and we strive to create the best possible experience for all visitors.

To address concerns about your museum experience, please follow the grievance procedure.

This information is also available in Spanish, French, and Chinese